Return Policy

All our products are properly packed and handle with safety to arrive in perfect condition with buyer. However, purchased items may be returned within seven (7) days of receiving shipment with the exception of custom orders. The customer is responsible for return shipping charges. No refund will be made for purchases until the items have safely arrived to our warehouse. Customers who wish to return non-damaged items must also pay return shipping fees. We will give you instructions on where and how to ship. We recommend that you insure returned items for the full value of the item shipped. If you’re not satisfied with your purchase, please contact us within (7) seven days of delivery to arrange an exchange or refund. Please make sure to keep your receipt and return the product in its original packaging. Damaged Merchandise All packages are inspected for damage prior to shipping. If you discover any damage, please refuse delivery while the shipper is still present and do not accept the item. Any damage claim reported after you sign for your item cannot be honored as the shipper must wait for you to inspect the merchandise prior to signing. Damaged merchandise can be replaced with the same model only. Return Shipping Cost Return shipping cost is not reimbursable. Therefore, we do not reimburse any return shipping cost. If an item you received is defective, we will definitely replace the item with a new one; however, we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly. • All pre-hung orders are final (non-refundable/non-changeable) • All custom size orders are final • After full payment is received, you have 1 business day to cancel or to make a change. After that your order is non-refundable/non-changeable • Cancellation of order(s) are subject to 50% restocking fee • Customer is responsible for all shipping charges in case of return • Once a quote has been approved any changes made after 24 Hours will be subject to a 50% surcharge for any modifications or cancellations.